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Contact Us
Questions about your order? Need help choosing a service? We're here to help.
Reach Us Directly
We typically respond within 24 hours.
Turnaround Times
Once your bat arrives at our facility, here's what to expect.
Turnaround begins the day your bat is received. We'll email you when it ships back.
How to Ship Your Bat
Place your order first
Complete checkout online before shipping. Your order number helps us match your bat when it arrives.
Pack it securely
Use a bat tube or a sturdy box. Wrap the barrel in bubble wrap or a towel. Include your name and order number inside the package.
Ship with tracking
Use USPS, UPS, or FedEx with tracking. Email us the tracking number so we know it's on the way.
We'll ship it back
Once your bat is processed and tested, we'll ship it back to the address on your order. You'll receive a tracking number by email.
Our shipping address is emailed to you after your order is confirmed.
Send Us a Message
Have a question before you order? Fill out the form and we'll get back to you.
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